FAQ'S


!!!!!!Jessica & Company does not offer refunds under any circumstance for photographic services or lingerie purchases. After lingerie has been tried on, returns are not accepted. If you have any questions at all, please don't hesitate to contact me at hello@jessicaandcompany.photography

 VERIFY YOUR CHOSEN DATE WITH ME BEFORE BOOKING IT AND IF YOU WAIT MORE THAN 24 HOURS TO BOOK AFTER COMMUNICATION  THEN PLEASE REACH OUT TO ME TO ENSURE AVAILABILITY!!!!!

 

 

HOW LONG DOES IT TAKE FOR MY GALLERY TO BE DONE?     
2-4WEEKS for regular galleries 

4-6 weeks for wedding galleries 

 

CAN I RETURN MY LINGERIE?      
YES & NO.. IF YOU MADE AN ORDER THEN ONCE YOU RECEIVE YOUR ITEM THEN PLEASE ONLY TRY IT ON WITH PANTIES UNDERNEATH IN THE EVENT YOU NEED A DIFFERENT SIZE. ALL PURCHASES MADE IN STORE ARE FINAL. WE OFFER THROW AWAY PANTIES FOR YOUR CONVENIENCE DURING FITTINGS.

 

DO YOU MAKE CUSTOM PIECES?    
YES! Absolutely! Please contact us at hello@jessicaandcompany.photography for your free consultation and fitting. 

 

WHERE ARE YOU LOCATED?            
414 N. 4TH ST. Silsbee, TX 77656

 

WHEN CAN I PICK UP MY ORDER? 
Our pickup times are Monday-Thursday from 8am-2pm. If you cannot pickup within that time, please pay for shipping and we will ship your order out within 2-5 business days from the date of purchase. 

HOW LONG WILL MY ORDER TAKE? 
Our ready to ship items will be shipped out within 2-5 business days from the date of purchase. On orders over $100 we ship same day if your order is placed before 1pm. Otherwise it will ship on the following business day. 
Our made to order items will be shipped out within 5-10 business days from date of purchase. If you have put a rush on your item, it will be shipped out within 2-5 business days from date of purchase.